Pak-Mahi Dost (PMD-PAK) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital traceability system for marine fisheries management.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our services:
1.1 Personal Information
- Name and Contact Details: Full name, email address, phone number, and postal address
- Business Information: Company name, registration number, business address, and license details
- Identification: National ID, passport number, or other government-issued identification
- Account Credentials: Username, password (encrypted), and security questions
1.2 Operational Data
- Fishing Activities: Trip records, catch data, fishing locations (GPS coordinates), and vessel information
- Transaction Records: Purchase and sale transactions, export documentation, and financial records
- Traceability Data: Fish lot information, species details, processing records, and supply chain data
- System Usage: Login history, feature usage, and system interactions
1.3 Technical Information
- Device Information: IP address, browser type, device type, and operating system
- Cookies and Tracking: Session data, preferences, and analytics information
- Log Files: Access logs, error logs, and system performance data
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our digital traceability services
- User Management: To create and manage user accounts, authenticate users, and control access
- Compliance: To comply with government regulations, fisheries laws, and export requirements
- Communication: To send notifications, updates, alerts, and respond to inquiries
- Analytics: To analyze usage patterns, improve system performance, and generate reports
- Security: To detect, prevent, and address security issues and fraudulent activities
- Legal Compliance: To fulfill legal obligations and respond to lawful requests
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Government Authorities: With Marine Fisheries Department, customs, and other regulatory bodies as required by law
- Service Providers: With trusted third-party service providers who assist in operating our system
- Business Partners: With authorized partners in the fisheries supply chain for traceability purposes
- Legal Requirements: When required by law, court order, or government regulation
- Public Traceability: Limited information may be publicly accessible through our traceability search feature
4. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Secure data backup and recovery procedures
- Employee training on data protection and privacy
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Operational data related to fisheries activities may be retained for extended periods as required by government regulations.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your information (subject to legal requirements)
- Objection: Object to processing of your information in certain circumstances
- Data Portability: Request transfer of your data to another service provider
- Withdrawal of Consent: Withdraw consent for data processing where applicable
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our system and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Marine Fisheries Department
Government of Pakistan
Phone: 051-9211256
Email: feedback@mfd.gov.pk
Address: RXWG+PPW, Fish Harbour Rd, West Wharf, Karachi, Pakistan